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Home > Rates
Rates
We don't charge a thing for the opportunity to talk with you about how we can help, so contact us to find out more!
ON-SITE
(1hour minimum, 15 minute increments thereafter)
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Our Desktop support rate includes any troubleshooting, repair, or installation of a stand alone desktop (or Mac), on-site data recovery (when possible)
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Our Server Administration rate includes Server installation, configuration and troubleshooting of any Windows 200X servers, MS Exchange installation and configuration, and MS SQL installation/Configurations
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Our Advanced Level Support includes any multi-location/multi-sever domains, Active Directory troubleshooting, MS Exchange troubleshooting and repair, UNIX and GNU/Linux support, and server troubleshooting or high-level repair. It also includes advanced networking including CISCO or other enterprise level support.
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If we are unable to completely resolve your problem on the first visit, we will waive our one-hour minimum for each subsequent visit on the same issue.
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IN-OFFICE
(Work completed at our location is FLAT RATE!)
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If you bring your computer to our location, we'll flat-rate your work (data recovery additional - see below)
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Escape Key will recover as much data as possible and present a report of the restorable data to the client. If the client agrees that the data they need is restorable, Escape Key will restore the data to an external media (IE: USB External Hard Drive, USB ‘thumb drive’, CD or DVD). The external media will be billed separately and the $50 diagnostic fee will be waved.
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($249..00 if no other
work completed)
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Escape Key computing will run diagnostics on the hard drive to assess the possibility of data recovery. This check is for data recovery purposes only. Any other diagnostic test performed for purposes such as repairing, imaging or generating error codes for warranty will be billed at Escape Key’s standard support rates.
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($74.00 if no other
work completed) |
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If we diagnose your computer's problem and you choose not to have us repair it, our diagnostic rate applies.
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ON LINE SERVICES
We can remotely control your computer (With your permission) and fix many problems remotely.
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Backup your important data for a fraction of the cost of a hardware solution.
Service Setup Fee : $25
Full installation fee (includes setup): $99
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Get the service your want from the company you love. Our hosting service is designed to make us your one-stop shop for all of your technology needs. No more waiting in a queue and being treated like a number.
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Securence is a leading provider of email filtering services.. These include email protection, spam filters, spam blockers and security services for small business, enterprises, educational, and government institutions worldwide. Securence solutions help protect companies and their employees by scanning email and eliminating threats, such as viruses, worms, malicious content and attachments, and other junk mail before reaching the end user.
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WEB SITE DESIGN
Designs start at $499. Contact us for a quote.
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